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We offer a wide range of high-quality pet supplies for dogs and cats, including toys, collars, leashes, grooming tools, feeding bowls, beds, clothing, and accessories. All products are carefully selected to ensure safety, comfort, and durability.

Yes, we ship to most countries around the world. Delivery times and shipping costs vary depending on your location. For U.S. customers, we use local warehouses to provide faster delivery whenever possible.

Orders are processed within 1–3 business days.
(1).U.S. warehouse: 3–7 business days
(2).Overseas warehouse: 7–20 business days
You’ll receive a tracking number via email once your order is shipped.

Shipping costs are automatically calculated at checkout based on your location and order weight. We frequently offer free shipping promotions, so be sure to check the banner on our homepage.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure checkout methods.

We start processing orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us within 12 hours of purchase. After this window, changes may not be possible.

We offer a 30-day return policy for unused and unopened items. If your order arrives damaged or defective, contact us within 7 days for a full refund or replacement.

Yes, we allow product exchanges for size or color variations, provided the item is unused and in its original packaging. Customers are responsible for return shipping costs unless the exchange is due to our error.

Absolutely! Our products are made from non-toxic, pet-safe materials. Each item is tested to ensure durability and safety for everyday use.

You will receive an order confirmation email followed by a shipping notification with a tracking number.
You can also log in to your account on our website to check real-time tracking information.

Yes! Digital gift cards are available for purchase and make great gifts for pet lovers. Gift wrapping services are available on selected products at checkout.

Only one discount code can be applied per order. However, you can combine automatic promotions (such as free shipping) with your discount code when applicable.

Yes, we welcome wholesale inquiries. Please contact us at support@pawburrow.com for bulk pricing and partnership opportunities.

No, you can check out as a guest. However, creating an account allows you to save shipping addresses, track orders, and view your purchase history more easily.

We sincerely apologize for any mistakes. Please email our support team within 7 days of receiving your package, and we will resolve the issue promptly with a replacement or refund.

You can reach us 24/7 via:
📧 Email: support@pawburrow.com
📞 Phone: +1 (323) 673-8770
🐾 Live chat widget on our website

Yes, we use SSL encryption and secure payment gateways to protect your personal and financial information. We never store your credit card details.

We’re currently working on subscription boxes for recurring pet supply deliveries. Stay tuned for updates via our newsletter.

Yes, all prices on our website are displayed in U.S. dollars (USD). International customers may see charges converted to their local currency depending on their bank or payment provider.

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