Privacy policy

Welcome to PawBurrow. Your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.
By using our website, you agree to the terms outlined in this Privacy Policy.

When you browse or shop on our site, we may collect the following types of information:

(1).Personal Information: such as your name, shipping address, billing address, email, phone number, and payment details (e.g., credit card or PayPal).
(2).Device Information: including IP address, browser type, time zone, and cookies installed on your device.
(3).Order & Shopping Activity: such as products viewed, added to cart, purchase history, and on-site behavior.

This information helps us process orders, improve user experience, and offer better customer service.

We use the collected information to:

(1).Process and fulfill your orders
(2).Communicate with you about order status or customer support
(3).Improve our website, services, and product offerings
(4).Detect and prevent fraud or security issues
(5).Send marketing emails (only with your consent)

We never use your data for purposes unrelated to our services.

We do not sell or rent your personal information to third parties.
We may share your data with trusted service providers, including:

(1).Our e-commerce platform
(2).Order fulfillment partner
(3).Payment processors (e.g., Stripe, PayPal)
(4).Logistics or shipping carriers
(5).Analytics and marketing tools (e.g., Google Analytics, Meta Ads)

All partners are required to protect your data and use it only as necessary to perform their services.

We use cookies and similar technologies to improve your shopping experience. These help us remember your preferences, analyze website traffic, and show relevant products or promotions. You can manage or disable cookies in your browser settings at any time, but doing so may affect your experience on our website.

We retain your information only for as long as needed:

(1).To fulfill your order
(2).To comply with applicable laws
(3).To resolve disputes or protect our rights

You can request data deletion by contacting us (see section 9).

Depending on your location, you may have rights under privacy laws, including:

(1).Accessing your data
(2).Correcting inaccuracies
(3).Requesting deletion
(4).Withdrawing consent from marketing emails

To exercise these rights, email us at support@pawburrow.com.

We follow industry best practices to secure your personal data, including encryption and restricted access.

However, no method of online transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children.
If you are a parent or guardian and believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this policy regularly to stay informed.

If you have any questions or concerns about this Privacy Policy or your personal data, you can reach us at:

PawBurrow Team
📧 Email: support@pawburrow.com
🌐 Website: https://www.pawburrow.com